Privacy Policy

At Hartwell Simulation Ltd we respect your privacy.

This policy includes details about the information that is collected and how we use it.

 Last updated March 7, 2024

​When using applications and services created by Hartwell Simulation Limited or visiting hartwellsimulation.com and other websites administered by Hartwell Simulation Ltd, you agree to the collection and use of information in accordance with this policy.

Please take a moment to familiarise yourself with our privacy practices and contact us if you have any questions.

Collection and Use of Personal Information

1.1 Personal information is data that can be used to identify or contact a single person. Hartwell Simulation Ltd collects limited  information about customers and prospective customers which is reasonably necessary for, or directly related to, one or more of its functions or activities. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources.

We collect your information in several ways, including but not limited to:

(a) the registration process in the apps and services we create;

(b) the contact form on our website(s)

(c) over the phone or email.

​The operation of the Hartwell Simulation app collects no information about the user.

 1.2 By browsing hartwellsimulation.com and other websites administered by Hartwell Simulation Ltd, or downloading apps created by Hartwell Simulation Ltd from the App Store, you are not required to reveal any personal information about yourself to Hartwell Simulation Ltd. Once you contact us through our website(s) or via the apps we create by providing your personal information, you are no longer anonymous to us.

​1.3 Some apps or services created by Hartwell Simulation Ltd may store your  information in a profile or account, and this information may also be stored on our servers. In these situations, the detail and rationale for storing that information is explained in the Privacy Policy for each app, accessible from the download page on the App Store. If you register for an account, your name, email address and other information you choose to provide will not be viewable and discoverable by other users. In each case, you are able to update or correct your  information by accessing your profile in the app. You may decline to submit personally identifiable information through an app, in which case Hartwell Simulation Ltd may not be able to provide certain services to you. Upon your request, we are able to close your account and remove your  information from view as soon as possible, based on your account activity and in accordance with law. We may retain  information from closed accounts to comply with law, resolve disputes, troubleshoot problems, assist with any investigations, and take other actions otherwise permitted by law.

​1.4 If you have registered for an app or service, we may use your email address to send you service-related notices (including any notices required by law, in lieu of communication by postal mail). We may also use your contact information to send you marketing messages. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses. If you contact us through the contact form on our website(s), we will collect your first and last name, email address and mobile phone number. We may use this information to contact you, if appropriate.

 ​Cookies

2.1 A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (such as name, address, email address or telephone number). Please be aware that if you do not configure your browser, you will accept cookies provided by our website(s). You can configure your browser to accept all cookies or to alert you every time a cookie is offered by our server(s).

​2.2 Our website(s) use cookies. This means that when you visit hartwellsimulation.com or another website administered by Hartwell Simulation Ltd, our servers record certain information sent by the browser. These server logs may include information such as your browser type, referring / exit pages and URLs, number of clicks and other such information. Hartwell Simulation Ltd also uses third-party tools and services, including Google Analytics, to gain insights and improve the functionality of our website(s). Google Analytics collects information sent by your browser as part of a web page request, including cookies and your IP address. Google also receives this information and its use of this data is explained in the Google Privacy Policy.

​Google Analytics does not collect any personally identifiable information. Nor do we combine the information collected through Google Analytics with any personally identifiable information. Hartwell Simulation Ltd does not use Google Analytics data for marketing purposes. To prevent your data being used by Google Analytics, you can install Google’s opt-out browser add-on. If you visit hartwellsimulation.com or another website administered by Hartwell Simulation Ltd, you may be sent a cookie in order for relevant ads to be served to you at a later date through third-party services such as Google Adwords. These ads may appear on other websites you visit. Google also receives this information and its use of this data is explained in the Google Privacy Policy.

​Disclosure of Your Information

3.1 Hartwell Simulation Ltd may disclose your  information if required to do so by law or subpoena or if we believe that it is reasonably necessary to comply with a law, regulation or legal request, to protect the safety of any person, to address fraud, security or technical issues, or to protect Hartwell Simulation Ltd’s rights or property.

​3.2 If there is a change of control in Hartwell Simulation Ltd (whether by merger, sale or otherwise) or a sale or transfer of its assets, customer information, which may include your personal information, could be disclosed to a potential purchaser under an agreement to maintain confidentiality, or could be sold or transferred as part of that transaction. We would only disclose your information in good faith and where required by any of the above circumstances.

​Security

4.1 Hartwell Simulation Ltd ensures the security, integrity and privacy of  information submitted to our website(s), and periodically updates its security measures. In the event that your personal information is compromised as a result of a breach of security, Hartwell Simulation Ltd will promptly notify you, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.

​4.2 Our website(s) may contain links to other websites. Links to third-party websites do not constitute sponsorship or endorsement or approval of these websites. Hartwell Simulation Ltd is not responsible for the privacy practices of such other websites. This privacy statement applies solely to information collected by websites administered by Hartwell Simulation Ltd.

​4.3 We are not responsible for the republishing of the content found on hartwellsimulation.com on other websites or media without our permission.

​4.4 We ensure Hartwell Simulation Ltd staff are adequately trained on data protection and are responsible for following good data protection practices. We will ensure that any disclosure of personal information will comply with approved procedures.

​Changes in Policy

5.1 We plan to ensure our privacy policy remains current, so this policy is subject to change. We may modify this policy without notice and at our sole discretion. All modifications will be effective immediately upon our posting of the modifications on this website.